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Debt management: What debts can I include?

14 March 2008

When dealing with debt becomes unaffordable, overly complicated, or both, many people turn to a debt management specialist like Gregory Pennington.

Gregory Pennington’s Debt Management Programme can deal with unsecured debts – debts not secured to goods or property (a house, for example, or a car or TV).

Unsecured – the Debt Management Programme can deal with:

Bank overdrafts. Authorised or unauthorised.

Personal loans. Loans not secured against property.

Credit cards. e.g. Visa or Mastercard.

Store cards. Like credit cards, but they can only be used in a certain shop.

Catalogues. Or mail orders.

Overpayments of benefits / Social Fund Loans. Money you owe to the Department of Work and Pensions (DWP) – but only if you’re no longer receiving benefits (except tax credits and child benefit).

Mortgage & Hire Purchase shortfalls. Not the mortgage / hire purchase itself, but the shortfall:

Outstanding balance minus Value of the property or goods equals Shortfall

Example: You still owe £3,000 for your hire purchase car.
It is repossessed (or you surrender it to the creditor) and it is sold for £2,000.
This goes to the creditor, so you still owe them £1,000 – this is the shortfall.

Utility bills. But only if they’re

  1. from a previous property, or
  2. from a utility provider you’re no longer with, or
  3. water bills – but only if:
    • they’re from a previous year, and
    • the water company has called in a debt collector

Click here for a list of debts that cannot be included on the
Debt Management Programme.

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Gregory Pennington are founder members of DEMSA (Debt Managers Standards Association).


DEMSA are the first trade body within the finance industry to successfully secure approval for its code of practice under the OFT Consumer Codes Approval Scheme (CCAS).


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